The latest delivery place on our pizza quest was Pizza Plus on 9th Ave. They left some delivery menus in the mail room of our apartment building and it looked like they had a lot of different options so we decided to give it a shot. We actually liked our pizza order so much the first time that we ordered from them again later in the week. Both times we placed an order online through their website, which also included 20% off coupon codes – that’s always a plus. The first time we ordered, our food arrived in a decent amount of time and the cheese pizza looked pretty promising.
Cheese pizza
The crust was thin and there was good cheese coverage on the slice. The cheese was flecked with oregano, giving it a bit more flavor and a fresher taste. The sauce wasn’t overly sweet or overpowering.
Lots of seasoning and herbs in the sauce and on the cheese
The crust was nicely browned and somewhat crispy, though the pizza was slightly cold when it arrived so it was a bit chewier than I would have preferred. Overall it wasn’t too bad, but it would have been much better had it been served hot.
Underside shot
We also got an order of garlic knots, which were big and puffy but didn’t have enough garlic flavor or seasoning. They were quite bland and very uninteresting.
Bland garlic knots
Deviating from the norm, we got an order of buffalo wings. I wasn’t expecting too much out of buffalo wings from a pizza place, but these weren’t terrible. They were decently meaty and covered in a vinegary hot sauce. Again, these would have been better had they been served hot, as they would up being chewy rather than crispy.
Buffalo wings
Last but not least, we got an order of french fries. These were on the thicker end of the fry spectrum but they were fried to a well done, so they weren’t too soft or soggy in the middle. They weren’t too greasy, and for delivery fries, they weren’t bad.
Decent french fries
Overall we were pretty pleased with our first order from Pizza Plus, so we decided to give them another shot in the same week, hoping that we had finally found our go-to delivery pizza place. Again we ordered online, but this time, our food took forever to come. After waiting for almost an hour, we decided to call them up and see what was going on, as they’re not located too far from our apartment. They told us that the delivery had left already, so we waited a bit more.
After another while, we got a phone call from the delivery man saying that he couldn’t find our apartment, and that he was on 58th St. and 6th Ave. Umm, that is nowhere near our apartment. We live pretty much a straight shot down 9th Ave. from where Pizza Plus is located. How in the world did the delivery guy end up on 6th Ave.?? This time it wasn’t my fault, as we had definitely put in the right address.
Needless to say, when our pizza finally showed up, it was ice cold. If I thought the pizza wasn’t hot enough the first time, the second time it might as well have been sitting in the fridge for a few hours. Don’t get me wrong, I love cold pizza as much as the next person, but I like hot pizza better. And when I order a fresh pizza from somewhere, I expect it to be served hot.
Cold and stiff pizza
The crust was hard, and the cheese had congealed into one solid mass. We ended up putting slices into the oven to reheat, which only meant that our dinner was delayed even more.
Cold and congealed cheese on top
The chicken parm hero we ordered was also stone cold, and into the oven it went as well. Even after reheating, it was pretty bad. The chicken had been chopped into smaller pieces, and they were hard and dry. The cheese on top was clumpy, and it just wasn’t a good sandwich overall.
Disappointingly bad chicken parm hero
The fries were the same kind as the first time, but they also needed reheating in the oven as they were ice cold and hard.
Cold fries
We were extremely unhappy the second time around, as we just couldn’t understand how they messed up our order. We don’t live so far from the restaurant, and they should have looked up our address if they weren’t sure where it was, even though they found us just fine the first time. How the delivery man ended up on 6th Ave. is just mind boggling to me. They ruined our dinner and didn’t even attempt to make amends in any way. That’s just service I can’t condone, and sadly, I don’t think we’ll be ordering from them again. Even though the pizza had such potential, it’s never delivered to us hot, and at that point, it’s just not worth it. And so, the quest continues.
Pizza Plus
642 9th Ave. at 45th St.
New York, NY
Tags: Chicken, Delivery, Fries, Midtown West, Pizza